Savvy Med Billing
Website https://www.dentistrybillings.com/ — Email info@dentistrybillings.com — Phone (281) 975-5286
Savvy Med Billing (“we,” “our,” or “us”) may collect personal information when you contact us, use our services, or consent to receive SMS messages. This information may include your name, phone number, email address, communication preferences, and information you voluntarily provide.
Depending on the services involved, communications may also contain billing information, insurance-related information, appointment details, or protected health information (PHI).
We may collect limited website usage and device information where necessary to operate, maintain, and improve our website and services.
We may use personal information to:
We use information only for appropriate business purposes consistent with applicable law and the disclosures and permissions provided to you.
Customers may provide verbal consent to receive SMS messages from Savvy Med Billing.
Where verbal consent is used, we should document the consent in accordance with our internal procedures, including the phone number provided, the types of messages authorized, and the date and method of consent, as appropriate.
Depending on the consent provided, SMS communications may include customer support, billing and service updates, appointment reminders, insurance-related billing updates, and marketing or promotional messages.
Consent for marketing messages will be obtained and maintained separately where required by applicable law. Consent to receive marketing text messages is not a condition of purchasing goods or services.
Message frequency may vary depending on your interactions with us, your service needs, and the types of messages you have authorized. Message and data rates may apply.
You may opt out of SMS messages at any time by replying STOP to a message, where reply messaging is supported. We will process opt-out requests in accordance with applicable requirements.
For assistance, reply HELP where supported, email info@dentistrybillings.com, or call (281) 975-5286.
Opting out of marketing messages will stop marketing communications covered by that request. Where applicable, you may separately manage service-related communications, subject to legal and operational requirements.
We will not resume messages requiring consent unless the applicable consent has been obtained again.
We do not sell or share your mobile phone number or SMS opt-in consent with third parties or affiliates for their own marketing or promotional purposes.
We may use communications providers and other service providers to support business operations and deliver requested services. Where such providers process personal information on our behalf, their access and use must be appropriately limited and governed by applicable contractual and legal requirements.
We may disclose information where required by law or where otherwise permitted by applicable law.
We do not authorize third parties to use SMS consent obtained by us for their own independent marketing purposes.
We recognize that certain communications may involve protected health information (PHI), including medical, dental, insurance, and billing-related information.
We take reasonable measures designed to protect personal information and apply appropriate safeguards to PHI where applicable. The safeguards used depend on the communication method, the information involved, and applicable legal requirements.
We limit access to sensitive information to authorized purposes and personnel, as appropriate. We also seek to avoid including unnecessary sensitive information in text messages.
SMS is not necessarily an appropriate channel for transmitting detailed medical or other sensitive information. Where necessary, we may use an appropriate secure communication method for sensitive information.
The use of a communications provider does not, by itself, establish HIPAA compliance. Applicable agreements, configurations, access controls, and security procedures must be verified for the services being used.
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining consent and communication records, resolving disputes, and meeting applicable legal obligations.
Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also request information about our handling of your data.
To submit a request, contact us at info@dentistrybillings.com or (281) 975-5286.
We may use third-party technology and communications services to support our operations. Our SMS communications use RingCentral as the designated messaging provider.
The processing of personal information by third-party providers is subject to the applicable service arrangements, privacy protections, and legal reqct to the applicable service arrangements, privacy protections, and legal requirements. We do not represent that any particular technical or contractual safeguard is in place unless it has been verified.
We may update this SMS Privacy Policy when our practices, services, or legal obligations change. The revised policy will be published on our website with an updated revision date. Additional notice will be provided where required by applicable law.
For questions about this policy, SMS communications, or your personal information, contact:
Savvy Med Billing
Website: https://www.dentistrybillings.com/
Email: info@dentistrybillings.com
Phone: (281) 975-5286
